Return Policy

Return Policy – Hassle-Free Returns & Exchanges at Andy Anand

At Andy Anand, we take pride in offering the highest quality gourmet chocolates and confections. Your satisfaction is our top priority, and we want you to be completely happy with your purchase. If for any reason you’re not satisfied, our Return Policy is designed to make the process as simple and stress-free as possible.

Our Return Policy – Simple & Straightforward

30-Day Return Window: We offer a 30-day return window for all products purchased directly from our website. If you're not satisfied with your order, we’ll gladly accept returns within 30 days of purchase.
Return Process: To initiate a return, please contact us at support@andyanand.com with your order number and reason for return. We’ll provide detailed instructions on how to send your item back to us.
Eligibility for Returns: To qualify for a return, products must be in their original, unopened condition. Due to the nature of some of our products, perishable items such as chocolates or baked goods may not be eligible for return once opened.

Exchanges

If you’d prefer an exchange rather than a refund, we’re happy to assist. We can exchange your product for a different item from our collection, subject to availability.

Non-Refundable Items

Gift Cards: Unfortunately, we do not accept returns or provide refunds for gift cards.
Custom Orders: If you’ve ordered a customized gift box or personalized product, returns are not accepted unless the item is defective.

Refunds

Refunds will be processed to your original payment method once we receive and inspect the returned item.
Please note that shipping charges are non-refundable, and return shipping fees are the responsibility of the customer unless the return is due to a mistake on our part.

Damaged or Defective Items

If you receive a product that is damaged or defective, please reach out to us within 7 days of receiving your order. We will work quickly to resolve the issue and provide a replacement or refund as needed. Simply send us a photo of the damaged item and your order details.

Why Choose Andy Anand?

Customer Satisfaction Guarantee: Our Return Policy ensures you're always satisfied with your purchase.
Quality Products: We only offer premium chocolates, confections, and treats crafted with care.
Easy Process: We strive to make the return and exchange process simple, so you can shop with confidence.

Shop with Confidence

At Andy Anand, your satisfaction is important to us. If you have any questions or need assistance with a return or exchange, please don’t hesitate to contact us. Our customer support team is here to ensure a smooth and hassle-free experience from start to finish.